POLICIES

Cancellations and No Shows

We require at least 24-hour notice to cancel an appointment. Clients who cancel an appointment with less than 24-hour notice will be billed 50% of the price of the scheduled service. Clients who do not show up for an appointment or notify us in advance will be billed for the full price of the scheduled service. We understand that emergencies and illnesses can arise, therefore last-minute cancellations due to things such as verifiable emergencies, illnesses, or inclement weather will generally not result in any charges for missed services. This is determined at the practitioner’s discretion.

Late Arrivals

All appointments will end at the scheduled ending time in order for us to stay on schedule. Clients who arrive late to their appointments will be charged for the full session and will not receive a time extension. For your first appointment, please arrive 10 minutes early. For all other appointments, please arrive at least 5 minutes early.

Session Termination

Only professional massage and bodywork services for relaxation or therapeutic purposes are offered at this massage practice. Services will be terminated immediately in the event of inappropriate conduct of any kind. This includes harassment, threatening speech or behavior, inappropriate advances or requests, or disrespectful actions or language. A session will not be conducted if the client is under the influence of drugs or alcohol. If the massage is terminated for any of these reasons, full payment for the scheduled session is still required.

Payment

• Tree of Life Studio Healing Arts Studio accepts cash, checks, and debit/credit cards

• A credit card is required to book an appointment. Client’s credit cards will remain confidentially stored.

• Prices are subject to change